Privacy Policy & Data Protection
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is: SHOKO IKE, Kalvou A.3, 14123, Lykovrisi, Greece Email: info@shoko-shop.com
1.3 If you have any questions or concerns regarding the processing of your personal data, you can contact us at the email address provided above.
1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.
2) Data Collection When You Visit Our Website
When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data:
• Visited page
• Date and time of access
• Amount of data transferred
• Source/referring site
• Browser used
• Operating system used
• IP address (possibly anonymized)
Processing is carried out in accordance with Art. 6 (1) point f GDPR based on our legitimate interest in improving the functionality and stability of our website.
3) Cookies
We use cookies to make your visit to our website attractive and enable the use of certain functions. Cookies are small text files stored on your device. Some cookies are deleted after the session ends; others remain stored and allow us or our partners to recognize your browser.
Cookies may collect data such as browser and location info, IP address, etc., and are used to simplify functionality (e.g. saving cart contents). Processing is based on Art. 6 (1) point b GDPR (contractual execution) or Art. 6 (1) point f GDPR (legitimate interest in usability and analytics).
You can configure your browser to notify you about cookies and allow or block them selectively. Cookie settings differ per browser and are explained in the help menu of each browser.
3.1) Use of Tracking Technologies Based on Legitimate Interest
In accordance with Article 6 (1) point f GDPR, we process data using tracking technologies (cookies, pixels) based on our legitimate interest to:
• Analyze user behavior
• Improve website performance
• Deliver personalized content and ads
Tracking is activated immediately upon visiting the website, without requiring explicit consent. You may opt out or change your preferences at any time via the “Cookie Settings” link in the footer.
We only share data with third-party processors (e.g. Meta/Facebook, Google) under valid processing agreements. For a detailed overview, please visit our Cookie Declaration.
4) Contacting
If you contact us via form or email, we process your information to respond to your inquiry. Processing is based on Art. 6 (1) point f GDPR (legitimate interest in communication) or Art. 6 (1) point b GDPR (contractual intent). Data is deleted once the request is resolved.
5) Customer Accounts and Orders
When opening a customer account or placing an order, we collect data necessary for contract execution under Art. 6 (1) point b GDPR. Data retention follows legal tax and commercial storage obligations.
6) Newsletters
If you subscribe to our newsletter, we will use your email address to send regular updates. Subscription requires double opt-in and is based on Art. 6 (1) point a GDPR. You may unsubscribe at any time. We use Omnisend as our email platform under secure data processing agreements.
7) Social Media and Analytics Tools
We use Meta/Facebook Pixel, Instagram plugins, and Google tools for marketing and analytics. These services may collect pseudonymized user data for retargeting and optimization. Processing is based on Art. 6 (1) point f GDPR. You can object or opt out at any time using browser tools or cookie settings.
8) Rights of the Data Subject
You have the following rights under GDPR:
• Right to access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure (Art. 17)
• Right to restrict processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)
• Right to withdraw consent (Art. 7)
• Right to lodge a complaint with a supervisory authority (Art. 77)
9) Data Retention
Data is stored as long as necessary for the purposes stated or required by law. After that, it is deleted or anonymized.
10) Updates to This Policy
We may update this Privacy Policy to comply with legal requirements or to reflect changes in our services. The updated version will be published on this page.