At Shoko Shop, we are deeply committed to creating exquisite, handmade clothing that you'll love and cherish. We put our heart and soul into each piece, and we're dedicated to delivering the highest quality products to you.
To honor our shared commitment to the environment, we kindly encourage you to consider your purchase carefully. Our goal is to minimize unnecessary waste and reduce our carbon footprint, so we urge you to make thoughtful choices when shopping.
Please be mindful that we cannot accept returns on worn or damaged items. As part of our sustainable practices, returned products must be in their original condition and packaging. We believe in promoting conscious consumerism, and by ensuring that returned items meet our criteria, we can continue to contribute positively to the environment.
We know that sometimes issues arise, and we're here to help! If you have any concerns or questions about your purchase, our caring customer support team is just a message away. We're here to address any sizing or fit issues and find solutions that make you happy.
In line with our commitment to sustainability, we kindly ask our valued customers to cover the return shipping costs. By sharing this responsibility, we can work together to make a positive impact on the planet.
Please keep in mind that our return window is set at a generous 20 days from the date you receive your order. This allows you ample time to make sure you're completely satisfied with your handcrafted purchase.
Thank you for being a part of our journey towards a more sustainable and conscious future. Let's continue to make mindful choices and embrace the beauty of handmade fashion. Your support means the world to us!